Refund policy

Return & Refund Policy

All sales are final. We do not offer returns, exchanges, or refunds due to the limited and exclusive nature of our products.

However, if you receive an item that is damaged or incorrect, you must contact us within 48 hours of delivery at lanuevadrogaa@gmail.com with clear photos of the issue.

Claims submitted after 48 hours of confirmed delivery may not be eligible for review.

Items must be unused, unworn, and in original condition to qualify for resolution in cases of shipping errors.

La Nueva Droga reserves the right to refuse any return or refund request that does not meet the conditions outlined above.

By completing your purchase, you acknowledge and agree to these terms.